Tag Archive: Delaware Small Business

Do your employees feel Empowered or Defeated ? Often we get in a rut where employees feel defeated rather than empowered to make a positive change in your company. What is it that you want to change? Customer service, company image or how about attitudes ? Whatever it is, effecting a change toward the positive can be a hard and sometime long process. Often, employees are waiting for your lead as a manager to make the first move and to direct them (tell them) what you want done.

I have found that in order to effect a positive change, it takes more than direction from you to employees about how to create that change. You end up doing all the work, and your employees become followers, but not doers. First off you need layout the change you want to implement, then empower your employees to make that change. How exactly is that done ? Doesn’t that sound a little risky ? I might loose control.

You need to trust that your employees have more of a sense of what it takes to create a positive change. After all, they are they are the people who have regular contact with your customers. They are the people you rely on to get the work done. They know better than anyone what your customers want and what it would take to create a positive atmosphere for your customers to do business with you and to do repeat business with you.

When you make it their business and implement their ideas, your employees feel more a part of the process. By making employees a part of the process for change, you are empowering them to make a lasting change for good.

Below is an article that outlines the empowerment process.

Empower Your Employees to Deliver Excellence
Posted by: Today’s Tip Contributor on September 17, 2010

Ensuring your employees have the tools they need to be successful is critical. But empowering them to make decisions that could affect your business is just as important, if not more so. Guaranteeing that your employees have a voice will lead to a more cohesive, results-oriented team that is constantly pushing toward a common goal. If you’re looking for ways to empower your employees, here are some tips that will jump-start your team:

1. Listen to your employees. You should expect your employees to have a depth of understanding of their respective roles in the organization to a degree you never will. While you’re reading this, your employees are thinking of ways to perform their job more efficiently and effectively. Your employees have your next game-changing idea—but they have to know you want to hear about it.

2. Go to work for your employees. While your employees may formally report to you, it’s important that you consistently demonstrate you are working for them, too. One important way to do this is to be sure their good ideas are implemented and that proper credit is given where it is due.

3. Don’t micromanage your team. Trust and support their decision-making even when it may not be the decision you would have made. Constant second-guessing will erode the relationship and will likely dry up your greatest resource for improving the organization.

4. Failure isn’t necessarily failure. Allowing your employees to fail occasionally will only strengthen their decision-making ability and perhaps, more importantly, allow you an essential opportunity to coach and improve your—and their—skill sets.

Tim Kryszak
Executive vice-president of operations

Empower Your Employees to Deliver Excellence – BusinessWeek.

I discovered this process without really knowing what it was I was doing. But I have found that it works. Your job along the way is to be a cheerleader during the process, to implement the ideas and give credit where credit is due.

A real leader surrounds themselves with people who can DO, often better than they can, the things that need to be accomplished. Realize that you employees are often smarter than you are, and that you are all part of the same team. Together you can create a positive change.

Speaking of Change, more importantly, the “Voices of Change”, join me and many other professionals for the Chick-Fil-A Leadercast on May 6, 2011 Speakers include Seth Godin, John Maxwell, Dan Cathy, Robin Roberts and more. Leadercast is not just for professionals, it’s also for individuals who want to make a change in their life at work and in the world. Get your tickets and more information at http://leadercastlwc.eventbrite.com


I was asked this question on twitter by a new Delaware tweeter, “can you teach me what #ff stands for and how do I use it ?”
Well this site is all about, asking questions about Social Media, and getting answers. So here we go.

First off #ff is a shortened version of #FollowFriday, it saves some key strokes and room to allow you to add more mentions to your tweet.

Why would you use #FollowFriday, or #FF, first a little background:

What if you didn’t know who to follow on Twitter? Would you randomly start following people? Would you follow people you see mentioned by those you already follow? Most likely you would ask your friends for recommendations since you can trust that your friends will suggest people who are worth following. Which is exactly how FollowFriday began.

In mid-January, FollowFriday began with a simple tweet:

The idea is to think of interesting people you already follow and recommend them to others.

Mykl Roventine suggested the hashtag #followfriday, and a few friends (Chris Brogan, Erin Kotecki Vest, Aaron Brazell and Jim Kukral) helped spread the word. On the first FollowFriday, there were almost two #followfriday tweets per second at its peak.

#FollowFriday: The Trend That Kept Trending
By Saturday morning, there was no trace of FollowFriday. A one-off fad, perhaps?

Then late the next Thursday night, suddenly #followfriday tweets began to appear in foreign languages! It seemed that FollowFriday was back. Now, every Friday, people suggest other people to follow. Here is a chart of the hours that #followfriday trended each week since it began:

What’s interesting is not that #followfriday trends for the full Friday each Friday, but that the bottom of the spikes have begun to spread out. Meaning that #followfriday is beginning to spread into Thursdays and Saturdays, US time. In other words: #followfriday is international.

Why #FollowFriday Works
FollowFriday is successful because of three main factors:

1. It’s easy. It takes little effort to send a tweet, something people do dozens of times a day.

2. It’s participatory. You don’t need to be part of the “Twitterati” to participate. You can suggest one person or 100 people. You can get endorsements from one person or a hundred people.

3. It’s karmic and it feels good. It’s a great feeling to simply say, “I think this person is great. You should follow them.”

Courtesy of Mashables, read the whole story

Recently, in Delaware, some people have started to add a brief explanation of why you should follow the tweeps in their #FollowFriday mentions. This helps others to know why they should follow them as well.

Oh and one last thing, generally, if you are mentioned in a #FollwFriday tweet, it’s a courtesy to thank the person who mentioned you.

Representative Bryon Short, co-chairman of the Small Business Caucus, along with Senator Michael Katz, has introduced legislation designed to lessen the regulatory burden on small businesses in Delaware. House Substitute 1 to HB 390 is legislation that requires agencies to prepare and publish a regulatory flexibility analysis and economic impact study with proposed regulations so that agencies consider the costs of such regulations on small busin … Read More

via Delaware Business Brief